Valuing Your Customers – HBR (Jan-Feb 2020) – White Paper
This is a nice read regarding valuing (or undervaluing) your customers. Whether you call them customers, guests or clients, we all have someone or something we strive to pay us for service or product. There are never enough reminders about how to treat your most coveted asset – your customers!
ISS Report – Impact of COVID-19 on Incentive Pay
Here is a nice write-up on the impact COVID-19 related to incentive pay. Some good considerations from ISS.
Great Quotes About COVID-19 in Earnings Releases
Executives definitely stepped up with great wisdom, thought and sincerity about COVID-19 in March 2020 earnings releases. Here are our favorite 6 examples.
Top Information Websites
There are plenty of websites out there with information on business, markets, and the Street. Here are some of our favorites.