Net Promoter Score (NPS)

One of the fastest tools to measure customer loyalty is the Net Promoter Score. ┬áIf you are not familiar with the details, you probably will recognize the question “On a scale of 1 to 10, how likely are you to recommend us/our product/our service to your friends and family?”

This White Paper gives a one-page overview of the details so your organization can begin to implement this easy loyalty measure.

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